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Kick ICT

Managed IT Edinburgh

Providing your organisation with a safe, secure and modern IT environment.


In the increasingly fast-paced and complex world of technology, our 40 years' infrastructure, heritage and expertise ideally positions us to deliver a comprehensive range of managed services and IT support to organisations across Scotland and the UK.

Delivering a fully managed service in IT, you can expect outstanding IT support and access to a wide range of leading technology providers, providing your organisation with 24/7 x 365 support, layered cyber security solutions, cloud services, datacentre, back up, disaster recovery and equipment.

A Microsoft Solutions partner and Cyber Essentials accredited, it’s this expertise that our managed IT services customers benefit from on a daily basis.

Our managed IT options include service desk support for specific elements of your infrastructure through to a fully managed service, where our accredited consultants become an extension of your IT team.

Delivered by our Technical division, your appointed account manager will work closely with you to deliver the technology that your organisation needs today and the roadmap to evolve your needs for the future and become an extension of your IT team.

What to expect from Managed IT

24/7 Support

With proactive monitoring and options for 24/7 help desk support.

Expertise and Experience

Access over 300 years combined experience from our managed IT team's support and consultancy services.

Robust cyber security

Multi-layered security with firewalls, antivirus, multi-factor authentication and email and network protection.

Trusted by our customers

We measure customer satisfaction, achieving a 4.9/5 rating from over 2,000 customer reviews.

Your accredited IT partner

We’re a Microsoft Solutions partner, SolarWind Elite and Citrix Silver Partner and Cyber Essentials accredited.

Benefits of Managed IT

  • From security, to monitoring, future proofing and more, we look after all your IT needs. 
  • The highest level of service and expertise with over 300 years experience   
  • Peace of mind from having modern, agile, and secure IT infrastructure in place.

Common questions

A managed service provider, like ourselves here at Kick, has multiple benefits and can be used as an accompaniment or alternative to internal IT staff.

Here's what you can expect:

  • Access to leading global IT partners to access a wide range of products
  • Consistency with agreed monthly cost for services
  • Remote monitoring on a 24/7 basis
  • SLAs established around service expectations and guarantees
  • Provide confidence to customers in the security of their network
  • Customer support, often available 24/7 365

Yes, the team here at Kick having been working with customers for over 40 years to protect, back up and secure their IT environments and provide them with the confidence that if disaster strikes they’ll be able to get their essential IT systems back up and running with minimal disruption and essential data recovered. So no matter what happens in your business, you have business continuity plans in place to continue as business as normal.

Alongside a dedicated account manager to keep your IT requirements on track you can expect:

  • Flexible & Scalable Managed Service
  • Predictable Monthly Costs
  • Service Desk
  • Proactive Systems Monitoring
  • Backup and business continuity solutions
  • Patch Management
  • Security & Incident Management
  • System Health Checks
  • Disaster Recovery as a Service
  • Endpoint Protection
  • 24/7 IT Support option
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