A managed service provider, like ourselves here at Kick, has multiple benefits and can be used as an accompaniment or alternative to internal IT staff.
Here's what you can expect:
- Access to leading global IT partners to access a wide range of products
- Consistency with agreed monthly cost for services
- Remote monitoring on a 24/7 basis
- SLAs established around service expectations and guarantees
- Provide confidence to customers in the security of their network
- Customer support, often available 24/7 365